Failmingo Report post Posted July 31, 2017 Hello, Everyone. As most of you know, your purchase of a CD fragrance includes a printed pitch card and carnaval ticket. Yay! Unfortunately, our vendor for these paper goods has let us down, backing out of our latest order and leaving us with a sizable backlog of customers still awaiting their ticket and card. In the interest of satisfying our customers as swiftly as possible, the Lab has decided to go ahead and fulfill the perfume portion of these orders ASAP. We're keeping a list of those who're still owed their cards, and we'll mail those out separately once we have them, at zero additional expense to the customer. While costly and cumbersome (and not a little disappointing) for us at the Lab, this solution is your fastest route to the midway, and we believe it's the best way to go. Thanks for your patience and understanding in the interim -- we know these particular scents mean a lot to people, and we're determined to live up to your expectations. Sorry for the extra wait, in the meantime! Share this post Link to post Share on other sites
