Morrighana Report post Posted June 27, 2005 theshapeshifter - If you have a personal account, you can accept payments from a Paypal balance and a bank account. You can't accept money from a credit card -- if someone tries to pay using a credit card, Paypal will send you an email asking you to upgrade your account to verified (that is, add a bank account). However, you're given the option to deny the payment if it comes from a credit card. <{POST_SNAPBACK}> Actually, for international accounts, you don't have to add a bank account to get a verified premiere account. Due to the logistical problem of international bank accounts, you only have to have a credit card on your account, and then click the "upgrade to premiere" (I think that's what it says, I don't remember exactly. Upgrade somethingorother at least), and follow the prompts, and it will upgrade your account for you. The downside of doing this, though, is that Paypal treats you like a business once you're accepting credit cards, and takes a percent fee out of every transaction (credit card or no). It is a very low fee, though, so I don't personally care. Share this post Link to post
inkstone Report post Posted June 27, 2005 Thanks Inkstone, that was überhelpful <{POST_SNAPBACK}> No problem! Share this post Link to post
yeahbutnobut Report post Posted June 27, 2005 Do you think I should email the lab to ask about this? Share this post Link to post
modesty_blaise Report post Posted June 27, 2005 Do you think I should email the lab to ask about this? <{POST_SNAPBACK}> Well, if you want to, I think you should. Even though they are busy at the lab, you shouldn´t have to worry about something like this, and I´m sure they don ´t want you to lose any sleep over it either Personally I´ve always recieved my mail (as far as I know....) and I´ve seen my share of different takes on my address. Once a friend sent me a postcard not knowing the name of my street, so she wrote "the white house on top of the hill, next to the newsagent´s" and I got it. Share this post Link to post
ivyandpeony Report post Posted June 27, 2005 Do you think I should email the lab to ask about this? <{POST_SNAPBACK}> Why don't you PM one or two of the other UK forumites first and see if they have had a problem with it - you might get an answer faster. There are many, many UK residents who have been ordering (some since early 2004) and using PayPal, with apparently no mention of a problem with their county being included in their address, since that hasn't come up as a red flag in this thread or as a note to UK customers, has it? Let's see, Donnababe, Miggins, Pookstrell, Purely Cosmetic, Clephan, red_jezebel all come to mind as UK residents, and I am positive there are others I am forgetting (I'm picturing avatars and coming up blank). Share this post Link to post
yeahbutnobut Report post Posted June 27, 2005 I'll PM fallow deer because I think she's another Londoner...it's specifically London I'm concerned about because Paypal lists it as a county as well as a city. So other UK people won't have such problems. Share this post Link to post
Undine Report post Posted July 21, 2005 (edited) I'm a moron... I just made my first Paypal order, but I made it through CCNow instead of directly to the lab. I trout myself I kind of did it on a whim and only realized afterward that I did things incorrectly. What do I do now? I don't think I can cancel/re-do the order. Do I just drop the lab a line and say "Oops, I'm sorry, I'll do it right next time"?? Edited July 21, 2005 by Undine Share this post Link to post
Orodemniades Report post Posted July 21, 2005 Okay, another dumb ass question, but seeing as I made my order through Paypal instead of CCNow (because I wanted to order an imp of Bengal and it's [still] not showing up in Wanderlust) for the first time ever, will I get a an order acknowledgement from the Lab? I see my Paypal payment remains unclaimed, so...anyone know? Oro Share this post Link to post
blackrayne Report post Posted July 21, 2005 Okay, another dumb ass question, but seeing as I made my order through Paypal instead of CCNow (because I wanted to order an imp of Bengal and it's [still] not showing up in Wanderlust) for the first time ever, will I get a an order acknowledgement from the Lab? I see my Paypal payment remains unclaimed, so...anyone know? Oro <{POST_SNAPBACK}> You essentially should get an email (with the subject line "Black phoenix paypal payment received") to your PayPal email address... sometimes I get them, sometimes I don't, it's an autoresponce basically stating that your order was received by the lab. If you don't get one, don't panic, though, because it doesn't always send it (I get them usually 3 times out of 4). Share this post Link to post
Lycanthrope Report post Posted July 23, 2005 I'm a moron... I just made my first Paypal order, but I made it through CCNow instead of directly to the lab. I trout myself I kind of did it on a whim and only realized afterward that I did things incorrectly. What do I do now? I don't think I can cancel/re-do the order. Do I just drop the lab a line and say "Oops, I'm sorry, I'll do it right next time"?? <{POST_SNAPBACK}> My first order, 5.28, I did this, and cancelled via CCNow before the 'harvesting' (when CCNow says 'Order Shipped'), then placed the same order via Paypal.com. I was fretting that I had duplicate orders, but in a separate inquiry to the lab, they confirmed I didn't have double orders. So I think if you cancel the CCNow order (via CCNow!) prior to the lab receiving the order itself, you shouldn't have any issues. But, I'd still e-mail the lab to make sure that's correct... CCNow refunded my balance without much issue. Of course, that went straight back to the Lab ...and no moronity there! I didn't see the disclaimer note until well after I'd put my order through CCNow, so... no worries. I should have read more closely, but now I know. Share this post Link to post
mand Report post Posted July 24, 2005 If PayPal says something about exceeding your account limit, check your credit card expiry date before. I forgot updating my PayPal account, and I missed the Fruit Moon LE because of that. I e-mailed the PayPal guys, who answered *after* the Fruit Moon expiry date. Share this post Link to post
wtchmel Report post Posted July 31, 2005 Hello, I accidently ordered using the ccnow ordering, instead of doing it through paypal(the way it's stated on the homepage). I'm wondering if bpal will get the order, if it will make it take longer then it already does(to which i really don't have problem with , or if bpal will get thier money that is due to them? Any info would be appreciated. I feel bad for not paying attention and using the correct system of payment, i just totally spaced it that day. Share this post Link to post
Scylla Report post Posted July 31, 2005 (edited) Hello, I accidently ordered using the ccnow ordering, instead of doing it through paypal(the way it's stated on the homepage). I'm wondering if bpal will get the order, if it will make it take longer then it already does(to which i really don't have problem with , or if bpal will get thier money that is due to them? Any info would be appreciated. I feel bad for not paying attention and using the correct system of payment, i just totally spaced it that day. <{POST_SNAPBACK}> That's not a problem at all. If you've paid by CCNow, you should have received an order confirmation e-mail from them by now. Have you? Then, you're fine. You can either use the online order processor (CCNOW) or, you can order via PayPal as if you were paying for an ebay auction or something, and then list your items in the "Instructions" field. The payee name for BPAL is paypal@blackphoenixalchemylab.com. Those who have paid by Paypal should receive a confirmation e-mail from them regarding payment received. Edited August 1, 2005 by Scylla Share this post Link to post
Undine Report post Posted August 25, 2005 I never got a response from the lab regarding the whole deal I talked about above. I want to email them again--but what's the appropriate email address to use to reach them? Is it answers@blackphoenixalchemylab.com?? Share this post Link to post
yeahbutnobut Report post Posted August 27, 2005 Here's another question. Does the Lab accept Paypal e-checks, even for LEs that will be taken down before the e-check is cleared? I wanted to buy some Beatrice or another Snake Charmer bottle, but haven't got enough paypal funds, so if I send an e-check, will the LE order still be accepted? Share this post Link to post
Morrighana Report post Posted August 27, 2005 Email the Lab just to be sure. Share this post Link to post
yeahbutnobut Report post Posted August 29, 2005 I got a reply from Sara, and yes, they do accept e-checks even for LEs and Lunacies. However they process those orders only when the check clears. Just thought I'd let everyone know. Share this post Link to post
AlaskaSnows Report post Posted September 4, 2005 Okay, I just placed an order but used CCNow before I saw the "Do PayPal" orders via email". What do I do now to fix this? Share this post Link to post
clover Report post Posted September 4, 2005 Do you mean that you paid via paypal, but used the CCNow check out? If so, the Lab will still get your order...I believe the reason they ask you to use Paypal directly is because they will get charged twice, from CCNow & Paypal, if you check out the way that you did. Share this post Link to post
darklorelei Report post Posted September 4, 2005 I'm thinking nothing, if you already placed the order. It's paypal OR ccnow. Share this post Link to post
AlaskaSnows Report post Posted September 5, 2005 Do you mean that you paid via paypal, but used the CCNow check out? If so, the Lab will still get your order...I believe the reason they ask you to use Paypal directly is because they will get charged twice, from CCNow & Paypal, if you check out the way that you did. <{POST_SNAPBACK}> Yes, I used the CCNow Checkout, and when it asked me payment option I selected PayPal and went through the process of PayPal via CCNow. Later I see and realize I didn't follow their directions. Share this post Link to post
paradoxicaljlb Report post Posted October 16, 2005 (edited) so here goes it... How does one format her paypal order as a list rather than paragraph? I ask because I'm typing my list in the notes box as shown below, but when I continue, the notes appear in sentence (i.e.:hard to read paragraph) format. Here's my itemized order list cut and pasted from word into the notes box in paypal: 1-Beaver Moon 5ml $15 1-Devil’s Night 5ml $16 1-Dreamland 5ml $16 1-Herr Drosselmeyer 5ml $16 1-Jacob’s Ladder 5ml $16 1-Midnight Mass 5ml $16 1-Stardust 5ml $16 1-Talvikuu 5ml $16 1-Dee single sample $3 Your help is greatly appreciated. I've looked all over for the answer to this but I can't find it, and it's such a simple question...maybe I'm trying to hard, but I want to be sure to get my first Paypal order right...could someone point me in the right direction? Edited October 16, 2005 by paradoxicaljlb Share this post Link to post
hangingfire Report post Posted October 16, 2005 How does one format her paypal order as a list rather than paragraph? I ask because I'm typing my list in the notes box as shown below, but when I continue, the notes appear in sentence format. There seems to be some kind of quirk in Paypal's formatting technique. I had the same thing happen. But when I got my Paypal receipt, and when I checked the history after I'd sent it, the list appeared all proper, thus: $16.00 - Gingerbread Poppet 2005$16.00 - Jacob's Ladder $16.00 - Stardust $16.00 - Imp pack (Sed non Satiata, Magus, Bess, Rosalind, Block Buster, Dee) $8.50 - Shipping ----- $72.50 - total So I wouldn't worry about it too much. Share this post Link to post
Morrighana Report post Posted October 16, 2005 It's a Paypal oddity. Don't worry about it! Share this post Link to post
LadyMagpie Report post Posted October 17, 2005 (edited) Hi. I have a slightly confused question. I tried to place an order yesterday using paypal and it asked me for my credit card number. Is it supposed to do that? It seemed odd, because isn't paypal attached directly to your account? Shouldn't it just take the money the way any other paypal purchase would? .... Anyway because of that I couldn't finish my order because its a new bank account and my debit card and checks haven't come yet. I just noticed someone else commenting on "paying with paypal but checking out through CCNow", and how this isn't the right way to do it. Can someone explain what the right way is? I'll go look in the FAQ section, too. Edited October 17, 2005 by LadyMagpie Share this post Link to post