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BPAL Madness!

invoke13

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Everything posted by invoke13

  1. invoke13

    Shipping Update

    Paypal charges fees too. Regular merchant accounts for credit cards charge fees. If you really want to save on fees to a third company, send a money order. I am not bagging on BPAL. I think they do a remarkable job considering the volume. I think people need to be more patient, esp. when they say right on the site that it may take 14 days to get the stuff, they send free stuff to people all of the time and it is a small company. Good stuff takes time to make. All I was saying is that it is not CCnow's fault. Their system doesn't say shipped until BPAL tells them to, so I don't see how that is impractical. It is ment to prevent credit card fraud. It is a safegaurd put in place to help you, the customer, out.
  2. invoke13

    Shipping Update

    Actually. I had a business that used CCnow and that company does not arbitrarily assign things as shipped. The business (BPAL) goes into the CCnow account and marks things as shipped themselves. CCnow will not charge a card until the order is marked as shipped. So sorry, but it is someone at BPAL that is marking these things as shipped in CCNow, not CCnow itself. As it says on CCNow's website "Upon receipt of each valid customer order, CCNow will send Client a Customer Purchase Order via Internet E-mail, and CCNow will also post the order on the Client's "Pending Orders" screen. Client will deliver the ordered product(s) to the Customer on behalf of CCNow, and will promptly acknowledge the shipment using CCNow's Client Administration functions. Client will not acknowledge an order as "Shipped" until after the merchandise has already been shipped." Now, BPAL usually ships things pretty close to when they mark them as shipped in CCnow, so it really isn't that big of a deal, but it isn't CCnow doing it. I am tired of hearing people complain about them when it isn't their fault.
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