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Everything posted by Doc Constantine
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Different printers over the years, possibly different toner levels as well.
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Updated
- 6 replies
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- down dates
- weenies
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(and 4 more)
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Looks like we've mostly sorted out the issue with stuff getting dropped from the cart. Until we get more testing done just make sure you always see the httpS:// when you are adding to the cart. In the mean time here's a good link to get to SoC: https://blackphoenixalchemylab.com/product-category/limited-edition/the-song-of-creation-2016/
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Any domestic order containing Skadi / Purple Snowballs / Almond Blossom is currently being held up until Monday 12-16. Sorry for any inconvenience.
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A gentle reminder! - Shipping cutoffs to receive items by Christmas this year are as follows: Last day for international orders was Thursday, Dec 5 and last day for domestic orders is for Thursday, Dec 12. Thanks!
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to the shipping table. The following countries will be added ASAP: Hong Kong Belgium Ireland Denmark New Zealand South Africa Thank you for your continued patience while we get everything just right on the new site!
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Haute Macabre is now taking pre-orders for the next shipment of the Black Phoenix Alchemy Lab Haute Macabre scent! Haute Macabre Bottles ordered now will ship around the first week of June!
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the larger brimstone labels were printed in house. I think once for the yules.
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Where is my order? What is Click N Ship? How long does this take?
Doc Constantine replied to Snow White's topic in BPAL FAQs
CC now order xxx-xx-2401, Our lady of pain? -
If you happen to be using different names on multiple orders that you wish to combine, please let us know in the message box/special instruction sections. For example, if your lab order is under Jane Smith but your Etsy is Jane Doe, please let us know so that we will be able to locate and combine your purchases. Thank you!
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Updated Water Snake
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Water Snake - Back ordered until 2/15
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Will start shipping next Monday, December 3rd
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We decided to have the labels printed through a small printing company for the current offerings instead of printing them in-house, and unfortunately they have been delayed. The holiday last week delayed printing further, and what should have began shipping middle of this week (including the Sandy relief scents and the Yules) is going to have to wait middle of next week. Black Phoenix employees are off Thursday and Friday, but I assure you I will be at the Lab packing orders those days through the holiday weekend, and a good amount should be shipping on the 26th. Thank you for your patience!
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The limits have been removed from our account and you should be able to place orders via paypal now. Thank you for you patience, our apologies for any inconvenience. B
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Paypal Lockup/CCNOW *WAS* HOLDING ORDERS!
Doc Constantine replied to Doc Constantine's topic in Announcements
The held order has been released by ccnow, so from here out things should be ok with them. CCNOW, 12 hours to remedy. Paypal 2 says and counting. Sigh. -
We are still trying to resolve issues with PayPal, they aren't being very easy to work with. I've gotten a letter of inquiry from CCNOW and know that they have at least one order on hold because of the special instructions field. PLEASE PLEASE Call the Single Note SN Galbanum, or just Galbanum. Thank you Brian
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All badgers gone.
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Some badgers left, probably gone within the hour.
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Wretched Rose Window is now shipping.
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Baghdad temp D/C due to component issue.
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Emails are now heading out of the building. I will be resending the undeliverable emails so if you get double emailed that is why.
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Currently back-ordered, I expect to be able to ship those orders around 7-11-11
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Currently Backordered: Raptor Moon
Doc Constantine replied to Doc Constantine's topic in Announcements
fix'd