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BPAL Madness!
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Post-update blues.

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filigree_shadow

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The Carnaval is awesome, the Salon updates look wonderful, and I can't wait to try the new Wanderlust scents. Everyone involved has been working so much to get this accomplished, and they must be so excited for it to actually be live.

 

And I'm really irritated that I've been watching that hijack thread about the people complaining about the price changes going into effect early. I shouldn't have done that. Now instead of feeling happy I feel pissed.

 

I'm thankful we got any warning about the price increases at all -- I can't think of any other business owner who has warned me a few days in advance of increasing her prices. It appears that the only reason Beth did that is that she cares about her customers and wanted to give people one last chance at the prices that were sending her business into insolvency. For people to be complaining about that kind of generosity, mainly because their own personal circumstances prevented them from being able to take advantage of it, seems undeservedly harsh.

 

And the nit-picking about the hours is very strange. I didn't hear one single person complain that the CD banner on the BPAL site said it would be coming in JULY of this year and it didn't. No one said "That's untruthful and bad business practices and when I tell my clients something will happen on such-and-such day it happens." (Which, let's be real, can't possibly be true. I worked in the business world for 12 years and precious little happened exactly when it was supposed to.) And yet when it comes to a $2.50 price increase, suddenly people want to quibble over a few hours. In fact they want to quibble about it SO BADLY they write multiple insulting posts about it and in general bring down the whole squeefest excitement of update night and try to make Beth feel like crap on what should be one of the best nights of her whole year.

 

I call Bad Form.

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I've never read the hijack thread before, but I have to say that after I read it this morning it just left me feeling all out of sorts, I don't understand why there are people complaining and I really wish I did NOT read it. I think if people had complaints they should have taken them directly to customer service instead of stirring up drama.

 

What a shame after such a wonderful, and well received, update.

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There's a lot of things in the world to complain about besides the price of perfume, especially when a great little company like BPAL had such a difficult time with moving and relocation. I'm simply greatful that they're still in business, much less cranking out such wonderful updates. I just don't understand what's wrong with some people, and I'm staying away from that thread because I'd probably want to post some cranky old lady rant about all the ungreatful bitching going on about price increases! :lol:

 

But my response was to go in and order three bottles from the update right away, and happily pay the new prices!

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Last time I read a drama thread was that whole LJ Wank debacle. I've learned my lesson.

 

I suppose there really is a thin line between love and hate for some folks.

 

I'm just vicariously happy for everyone! (:lol: and might eventually partake of the CN myself... maybe. I've been really stingy about my perfume lately, which has nothing to do with the price increase... just general housiness and unsure employment circumstances... but again, not begruging the Lab for what I think is a necessary business decision.)

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Never underestimate the tunnel vision that some people will have ;) It seems like a few people who don't have much discretionary income (or claim not to, but find the funds for concerts, clothes, etc.) would rather focus the blame on someone else.

 

At one point someone complained that the update posting early was a "bait and switch." :lol: Honey, you don't know the meaning of the phrase if you think such a magnificent, exciting update was done solely for the purpose of screwing a few whiners out of $2.50.

 

OK, I feel better. Now back to reading these great descriptions and planning an order! ;)

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i understand e-mailing the customer service address with their disapointment. That's what costomer service is about.

 

But showing up in a celebration thread in a fan forum to complain, that's just pissing on someone else's good time for no reason. It's sour grapes, pure and simple.

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But showing up in a celebration thread in a fan forum to complain, that's just pissing on someone else's good time for no reason. It's sour grapes, pure and simple.

 

Yeah, that was the exact thing that bugged me. I have seen repeatedly that every time Beth does something, someone's gotta complain about it (although usually it's over on LJ). But coming into the big ol' lovefest update thread where people were posting that they were running around in circles out of joy over the update, and basically just being a wet blanket and bringing the whole party down with insults and petty whining... that's what really irritated me.

 

Snarky and blackcloud, I think I'm going to have to try what you guys do and look the other way when I see teh beeeg drama approaching. It never fails that I get all worked up about it, and that doesn't help anyone.

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I just don't understand what's wrong with some people, and I'm staying away from that thread because I'd probably want to post some cranky old lady rant about all the ungreatful bitching going on about price increases! :rantrave:

 

:lol: I tried to do just that, but it came out terrible. I was trying to be nice instead of saying what I really felt, and the end result was that what I posted didn't read very well -- it didn't make sense. Talk about cranky old lady rant -- mine is complete with the crazy nonsense. I may as well have been swinging a cane and adjusting my plastic rainhat when I wrote it.

 

Hey, by the way, valentina and blackcloud, I hope you guys are both having great birthdays!!! My baby sister's birthday is today too (she's 28) -- I've been celebrating on Aug. 3 since I was 7 years old and my sister was born. :D

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It seems like a few people who don't have much discretionary income (or claim not to, but find the funds for concerts, clothes, etc.) would rather focus the blame on someone else.

 

That's what I was thinking as well. I thought SevenSins raised an excellent point in the thread about the price increases that was started this morning -- if a $2.50 increase is going to break your bank, then perfume really shouldn't be at the top of your shopping list to begin with. Perfume is a luxury item even if it is inexpensive (and $15 for a whole bottle is inexpensive perfume by pretty much anyone's standards, I think).

 

I think people will find that they can still afford the BPAL oils they want, but it might mean that they need to be more careful about going crazy on update days. Maybe they'll get 2 bottles instead of 3. Or maybe they'll have to start getting creative with their swaps. But I don't think that's much to complain about.

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